Shipping & Returns

  1. When purchasing from our store, products cannot be returned or exchanged unless they are damaged or defective.
  2. Customers must carefully inspect products before accepting them and ensure that they are in good condition and functioning properly.
  3. In case of any issue with the purchased product, the customer must contact us within 24 hours of product delivery, including providing a clear explanation of the problem and attaching relevant evidence.
  4. We may request additional photos or documents to verify the problem and provide appropriate support.
  5. If the defect or damage in the product is confirmed, the product will be replaced or refunded based on the customer's choice.
  6. The customer must return the product in its original condition and proper packaging before it is replaced or refunded.
  7. Products cannot be exchanged if they have been opened or used in any way unless there are clear manufacturing defects.
  8. If a product is delivered incorrectly or is different from what was ordered, the customer must contact us within 48 hours of receipt to arrange for a replacement.
  9. The refund may only be issued for the product and not for shipping costs.
  10. We reserve the right to change or update the shipping and non-refundable conditions at any time without prior notice.
  11. Please read and understand the above-mentioned shipping and non-refundable conditions before making any purchases from our store.